Privacy Policy

1. Information We Collect

When you contact us or request a quote, we may collect the following information:

• Your name
• Phone number
• Email address
• Service address
• Information you submit through our contact forms
• Communications you have with us by phone
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data.

2. How Information Is Collected

We collect information in the following ways:

• Through the contact forms on our website
• Through phone calls you make to us
• Automatically, through analytics tracking as you use our website

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries
• Provide quotes and schedule services
• Offer customer support
• Improve the performance of our website

4. Data Sharing

We do not sell your personal information. We share information only with the service providers necessary to operate our business, including Webflow, which hosts our website, GoHighLevel, which supports our customer communications, and Google Analytics, which helps us understand website usage. These providers are required to safeguard the data they handle on our behalf.

5. Cookies & Analytics

Our website uses Google Analytics, which places cookies that help us understand how visitors use the site so we can improve it. Cookies are used only for essential or analytics purposes. We do not use cookies for advertising or cross-site remarketing.

6. Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal requirements.

8. Your Privacy Rights

Ohio does not currently have a comprehensive consumer privacy law that grants residents specific rights to access, correct, or delete personal data held by private businesses. As a matter of our own practice, and regardless of any legal requirement, we are happy to honor the following requests:

• Access to the personal information we hold about you
• Correction of inaccurate personal information
• Deletion of your personal information, where legally permitted

To make a request, please contact us using the information at the bottom of this policy. If comprehensive privacy legislation affecting our business takes effect in Ohio in the future, we will update this policy to reflect any additional rights available to you.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy, you can reach us at:
Kita Construction
Email: kitabuilders@yahoo.com
Phone: (440) 667-7177